The practice has a Patient Participation Group (PPG), which is made up of a small number of representatives. They meet with a Partner and the Practice Manager to discuss issues of importance to the patients and the practice. Their objectives are:
- To act as long-term, critical friends to the practice in order to identify, deliver and agree short-term and long-term improvements that will benefit both medical staff and patients.
- To foster communication with the wider patient population, building stronger patient-doctor relationships.
- To provide practical support to practice teams.
You can find the full terms of reference for the group and minutes of the recent meetings by clicking here.
There are occasionally vacancies for new members, if you are interested please write or email the Practice Manager, Mark Allen, at firstname.lastname@example.org.
Old Bridge Surgery welcomes all feedback from our patients. If you are not interested in joining our PPG but still want to have your say, the easiest way to do this is to fill out a Friends and Family Test.