Zero-Tolerance Policy

We have a zero-tolerance policy of violence against staff here at Old Bridge Surgery. Any incident where a member of staff is abused, threatened or assaulted will result in the patient being reported to the police. Violence against NHS staff is a crime and is unacceptable.

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your appointments, inform us of your past illnesses, medication, hospital admissions and any other relevant details.